SHIPPING
Processing Time:
Orders are processed within 1-3 business days. You will receive a notification once your order has been shipped.
Shipping Time:
Shipping typically takes between 2-4 weeks depending on your location. Please note that these times are estimates and can vary based on unforeseen circumstances.
Shipping Costs:
Shipping costs are calculated at checkout based on your location and the weight of your order. We strive to keep our shipping rates as low as possible.
International Shipping:
We offer international shipping. Please be aware that international orders may be subject to customs duties and import taxes which are the responsibility of the buyer.
Lost or Delayed Packages:
If your package is lost or delayed beyond the expected delivery window, please contact our customer service at shopmnalisa1@gmail.com, and we will assist you in resolving the issue.
Thank you for shopping with Mona Lisa! We appreciate your patience and understanding regarding our shipping times.